At Dentallab.com, we are committed to providing high-quality dental laboratory services through advanced technology, precision craftsmanship, and reliable support. By accessing our website or using our services, you agree to the following terms and conditions.
Use of Services
Our services are intended for licensed dental professionals and authorized dental practices. Users are responsible for providing accurate prescriptions, scans, impressions, and case information.
Case Production
All restorations and appliances are fabricated based on the information submitted by the prescribing clinician. Dentallab.com is not responsible for issues resulting from incomplete records, inaccurate scans, or incorrect case information.
Pricing & Payments
Pricing may change without notice. Payment is required according to the agreed account terms. Delayed payments may affect production and delivery schedules.
Shipping & Turnaround
Estimated turnaround times are provided as a guide and may vary depending on case complexity, materials, and shipping conditions. We work diligently to meet deadlines but cannot guarantee carrier delivery times.
Warranty & Remakes
Warranty coverage varies by product category. Crowns & Bridges and Implant restorations include a 10-year assurance, while ProXzir® and Neo Hybrid Solutions include lifetime material assurance. Eligible remake requests will be reviewed according to our current policy.
Limitation of Liability
Dentallab.com's liability is limited to the value of the products and services provided. We are not responsible for indirect, incidental, or consequential damages arising from the use of our services.